|Created with the Web Accessibility Wizard||Slide 9 of 17|
Customer Centered Design
Interject the designer in the user’s world and the user in the designer’s world to develop a shared conceptual model
While Dilbert’s sentiments seem funny, it is not unlike how most software is designed.
The important aspect of Participatory Design is to engage the user as a co-designer and to have the software designer recognize the implications to design that arise from the way user’s think about the tasks they are doing.