The Artifact Model

• Artifacts are items used to support the work. They have structure, content, usage, and intent

• An artifact model is a drawing, photocopy, or actual artifact annotated with details

• Elements

• Information – Content

• Parts – Which are distinct in their usage

• Structure – of parts, explicit and implicit

• Annotations – of informal usage

• Presentation – form of content when it is integral to function

• Usage – when is it created, how it is used, how people move through its parts

• Breakdowns – Problems in using the artifact