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Conceptual Model
A reasonably accurate and consistent representation of the target system.
Design Goal –
Devise the conceptual model that reflects a user’s mental model
Slide Comments:
The Designer creates a conceptual model of a system, which gets implemented in the system interface and documentation. These collective create a system image (how a system present itself to a user). A user develops a mental model of the system through interactions with the system.
A designer’s goal is get try and match the conceptual model to the user’s mental model of the task. In this way the system can feel like a natural extension of tool to accomplish the task.